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Cisco Webex Webhooks

TL;DR

To integrate Cisco Webex webhooks with ngrok:

  1. Launch your local webhook. npm start
  2. Launch ngrok. ngrok http 3000
  3. Configure Cisco Webex webhooks with your ngrok URL.
  4. Secure your webhook requests with verification.

This guide covers how to use ngrok to integrate your localhost app with Cisco Webex by using Webhooks. Cisco Webex webhooks can be used to notify an external application whenever specific events occur in your Cisco Webex account.

By integrating ngrok with Cisco Webex, you can:

  • Develop and test Cisco Webex webhooks locally, eliminating the time in deploying your development code to a public environment and setting it up in HTTPS.
  • Inspect and troubleshoot requests from Cisco Webex in real-time via the inspection UI and API.
  • Modify and Replay Cisco Webex Webhook requests with a single click and without spending time reproducing events manually in your Cisco Webex account.
  • Secure your app with Cisco Webex validation provided by ngrok. Invalid requests are blocked by ngrok before reaching your app.

Step 1: Start your app​

For this tutorial, we'll use the sample NodeJS app available on GitHub.

To install this sample, run the following commands in a terminal:

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This will get the project installed locally.

Now you can launch the app by running the following command:

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The app runs by default on port 3000.

You can validate that the app is up and running by visiting http://localhost:3000. The application logs request headers and body in the terminal and responds with a message in the browser.

Step 2: Launch ngrok​

Once your app is running successfully on localhost, let's get it on the internet securely using ngrok!

  1. If you're not an ngrok user yet, just sign up for ngrok for free.

  2. Download the ngrok agent.

  3. Go to the ngrok dashboard and copy your Authtoken.
    Tip: The ngrok agent uses the auth token to log into your account when you start a tunnel.

  4. Start ngrok by running the following command:

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  5. ngrok will display a URL where your localhost application is exposed to the internet (copy this URL for use with Cisco Webex). ngrok agent running

Step 3: Integrate Cisco Webex​

To register a webhook on your Cisco Webex account follow the instructions below:

  1. Access Cisco Webex Developer Portal, sign in using your Cisco Webex account, and then open the (Personal Access Token documentation)[https://developer.webex.com/docs/getting-started#accounts-and-authentication] in the same browser tab.

  2. Click the copy icon in the Your Personal Access Token field.

  3. Open a terminal window and run the following command to register your webhook:

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    Note: Replace the following with values copied on previous steps:

    • TOKEN: Your Personal Access Token.
    • URL: the URL provided by the ngrok agent to expose your application to the internet (i.e. https://1a2b-3c4d-5e6f-7g8h-9i0j.ngrok.app).
    • SECRET_KEY: A value to sign each request sent to your application.

    URL to Publish

Run Webhooks with Cisco Webex and ngrok​

In the previous section, you registered a webhook to trigger calls to your application whenever you create a meeting. You can trigger new calls from Cisco Webex to your application by following the instructions below.

  1. Access Cisco Webex, sign in, and then click Start a meeting.

    Confirm your localhost app receives the create-project event notification and logs both headers and body in the terminal.

Inspecting requests​

ngrok's Traffic Inspector captures all requests made through your ngrok endpoint to your localhost app. Click on any request to view detailed information about both the request and response.

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By default, accounts only collect traffic metadata to avoid exposing secrets. You must enable full capture in the Observability section of your account settings to capture complete request and response data.

Use the traffic inspector to:

  • Validate webhook payloads and response data
  • Debug request headers, methods, and status codes
  • Troubleshoot integration issues without adding logging to your app

Replaying requests​

Test your webhook handling code without triggering new events from your service using the Traffic Inspector's replay feature:

  1. Send a test webhook from your service to generate traffic in your Traffic Inspector.

  2. Select the request you want to replay in the traffic inspector.

  3. Choose your replay option:

    • Click Replay to send the exact same request again
    • Select Replay with modifications to edit the request before sending

  4. Modify the request (optional): Edit any part of the original request, such as changing field values in the request body.

  5. Send the request by clicking Replay.

Your local application will receive the replayed request and log the data to the terminal.

Secure webhook requests​

The ngrok signature webhook verification feature allows ngrok to assert that requests from your Cisco Webex webhook are the only traffic allowed to make calls to your localhost app.

Note: This ngrok feature is limited to 500 validations per month on free ngrok accounts. For unlimited, upgrade to Pro or Enterprise.

This is a quick step to add extra protection to your application.

  1. Create a file named webex_policy.yml, replacing {your webhook secret} with the SECRET_KEY value you provided during the webhook registration (See Integrate ngrok and Cisco Webex.):

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  2. Restart your ngrok agent by running the command:

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  3. Access Cisco Webex, sign in, and then click Start a meeting.

Verify that your local application receives the request and logs information to the terminal.