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What does ERR_NGROK_SHIP_REPLICA_LOGS_AWS_ACCESS_DENIED mean?

ngrok returns ERR_NGROK_SHIP_REPLICA_LOGS_AWS_ACCESS_DENIED with this message:

Where can I get more help with ERR_NGROK_SHIP_REPLICA_LOGS_AWS_ACCESS_DENIED?

Email support@ngrok.com and include the error code.