ERR_NGROK_SHIP_ENVIRONMENT_NAME_ILLEGAL_CHARACTER: Environment name NAME contains the illegal character CHAR - ngrok documentation

What does ERR_NGROK_SHIP_ENVIRONMENT_NAME_ILLEGAL_CHARACTER mean?

ngrok returns ERR_NGROK_SHIP_ENVIRONMENT_NAME_ILLEGAL_CHARACTER with this message:

Environment name <NAME> contains the illegal character <CHAR>. Allowed: lowercase letters, digits, '-', and '_'.

Where can I get more help with ERR_NGROK_SHIP_ENVIRONMENT_NAME_ILLEGAL_CHARACTER?

Email support@ngrok.com and include the error code.