ERR_NGROK_SHIP_CHATBOT_INSTALLATION_ENABLED_REQUIRED: The chat agent is paused for this workspace - ngrok documentation

What does ERR_NGROK_SHIP_CHATBOT_INSTALLATION_ENABLED_REQUIRED mean?

ngrok returns ERR_NGROK_SHIP_CHATBOT_INSTALLATION_ENABLED_REQUIRED with this message:

The chat agent is paused for this workspace. Resume it in the dashboard before you subscribe a channel.

Where can I get more help with ERR_NGROK_SHIP_CHATBOT_INSTALLATION_ENABLED_REQUIRED?

Email support@ngrok.com and include the error code.