Terms of Service

Agreement

These Terms of Service (the "Terms" or this "Agreement") cover your use of the services ngrok, Inc. ("ngrok") provides, including the ngrok.com and ngrok.ai websites (the "Sites"), the ngrok API, the ngrok tunneling service, the ngrok client software (the "ngrok Agent"), the ngrok documentation associated with any ngrok software, and any other software or services offered by ngrok in connection with any of the above services (collectively, the "ngrok Services" or the "Services").

You must agree to the Terms in order to use the Services. Your use of the ngrok Services means your acceptance of and agreement to the Terms. ngrok will treat your use of any portion of the Services as acceptance of, and agreement to, the Terms from that point on. The ngrok Services are available only to individuals who are at least 18 years old and to companies that are appropriately licensed and otherwise legally permitted to conduct business. You represent and warrant that, (a) if you are an individual, you are at least 18 years old, and (b) if you are a company, that (i) you are appropriately licensed and legally permitted to conduct business and (ii) the individual accepting these terms on your behalf is authorized to do so.

ngrok may make changes to the Terms from time to time. We will provide notice at the top of this page of the latest update date, and on the dashboard of the ngrok service, if the Terms change in any substantive way. We will provide at least seven (7) days' notice before the changes take effect, during which period of time you may reject the changes by stopping all use of and access to the ngrok Services and (if you have an ngrok account) terminating your account.

This Agreement incorporates ngrok's Privacy Policy, which is currently located at https://ngrok.com/privacy ("Privacy Policy") and ngrok's Copyright Policy, which is currently located at https://ngrok.com/copyright.

Use of Services

License to ngrok Services. Subject to these Terms, ngrok grants to you a non-exclusive, non-transferable, non-sublicensable, revocable right: (a) to access and use the ngrok Services during the Term (as defined below); and (b) to download and, copy the ngrok Agent; and (c) if you have an ngrok account, distribute the ngrok Agent to third parties to whom you make available an application created by you using the ngrok Software in connection with which you, not your customer, maintain an account with ngrok. Such third parties are referred to as "Customer Licensees." Notwithstanding the foregoing, you may, subject to ngrok's prior written consent (which it may grant or withhold in its discretion), distribute the ngrok Agent to your customers who maintain their own accounts with ngrok. All rights not expressly granted by ngrok hereunder remain the sole property of ngrok.

Use of ngrok Services. You will be solely responsible for all use of the ngrok Services accessed by you (including but not limited to use by the Customer Licensees and whether or not authorized) or under your account, and you shall ensure that all such use is in accordance with this Agreement. You will be solely responsible for all acts and omissions of your representatives, consultants, contractors, subcontractors, agents or Customer Licensees who are authorized by ngrok or you to use the ngrok Services. You will take all reasonable precautions to prevent unauthorized access to or use of the ngrok Services and will promptly notify ngrok in writing immediately of any unauthorized access to or use of the ngrok Services of which you become aware.

Customer Data. You will ensure that ngrok is entitled to use any data, information or material provided, submitted, or otherwise made available by you or on behalf of you to ngrok in the course of using or accessing the ngrok Services ("Customer Data") as needed to provide you with the functionality of the ngrok Services. You understand and agree that ngrok's Privacy Policy, shall apply to all Customer Data. ngrok may collect, retain, use, and disclose data and other information about you and your users, including but not limited to Customer Data, subject to the terms of ngrok's Privacy Policy. You also agree to the terms of ngrok's Data Processing Agreement located at https://ngrok.com/dpa (the "DPA"), which is hereby incorporated into this Agreement. You shall ensure that all users have provided all necessary consents and permissions for you to make Customer Data available to ngrok under these Terms, including for use, retention, and disclosure in accordance with ngrok's Privacy Policy. If you are an EU data subject (as defined under the EU General Data Protection Regulation ("GDPR")), you shall ensure that Customer Data does not include sensitive personal data (as defined under the GDPR). Please note that, for the version of the ngrok Services for which ngrok does not charge a fee, ngrok may include the IP address of the ngrok Agent in the hostnames ngrok assigns to you or in HTTP headers included in responses to requests passing through the Proxy Service, thus making that IP address available in connection with any HTTP request to the Proxy Service. Accordingly, and without limiting your other obligations under this Agreement, to the extent the GDPR applies, you acknowledge and agree that (a) such use of the data subject's IP address is part of your processing of personal data as a controller under the GDPR, and (b) you will promptly inform the data subject(s) who may be identified by such IP address(es) that the IP address(es) will be so available. You acknowledge and agree that ngrok may use Customer Data to improve your use of the ngrok Services and may use aggregated and anonymized Customer Data to improve the ngrok Services generally. You also acknowledge and agree that ngrok may access, preserve and disclose your account information and other Customer Data if required to do so by any applicable law or if ngrok in good faith believes that such access, preservation or disclosure is reasonably necessary to: (i) comply with any applicable legal process; (ii) enforce this Agreement; (iii) respond to claims that any Customer Data violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of ngrok, its customers and/or users and/or the public. In no event shall ngrok or its designees have any liability or obligation to you in connection with exercising any rights set forth in this Section. You may not use the Services if you are a person barred from receiving the Services under the laws of the United States or other countries, including the country in which you are resident or from which you use the Services.

Acceptable Use

You agree that, except as expressly provided in these Terms, you will not: (i) copy the ngrok Services or Site Materials or any portion thereof; (ii) distribute, modify, adapt, translate, reverse engineer, decompile, disassemble, create derivative works based on, print any part of, or otherwise attempt to discover the source code, compiled executables, intermediate files, or underlying structure, ideas, know-how or algorithms relating in any way to the ngrok Services or Site Materials; (iii) rent, transfer, resell, lease, license, assign, grant any rights in, or otherwise make available the ngrok Services or Site Materials to third parties or offer it on a standalone basis; (iv) use the ngrok Services or Site Materials in a fashion that could reasonably be deemed to compete with the business of ngrok; (v) use the ngrok Services or Site Materials to send or store infringing, obscene, threatening, libelous, or otherwise unlawful material, including material that violates third party rights; (vi) use the ngrok Services or Site Materials to conduct "phishing" or other similar activities or in any other manner that could be misleading to third parties; (vii) use the ngrok Services or Site Materials to create, use, send, store, or run material containing software viruses, worms, Trojan horses or otherwise engage in any malicious act or disrupt the security, integrity or operation of the ngrok Services or Site Materials; (viii) use the ngrok Services or Site Materials in any manner that violates any applicable foreign, federal, state or local law, rule or regulation; or (ix) use the ngrok Services or Site Materials in any manner that violates any third party rights or this Agreement.

Registration and Your ngrok Account

Some ngrok Services are available only if you register and create an account with ngrok. If you create an ngrok account, you must provide full and accurate information for such registration and account; you are responsible for maintaining the security of your account and all associated materials, including but not limited to your passwords and other account-related access tokens; and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify ngrok of any unauthorized uses of your account or any other breaches of security. ngrok will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. The personal information you provide to ngrok for the purpose of creating and maintaining your account is governed by the ngrok Privacy Policy.

Term and Termination

We may terminate or suspend access to the Services immediately, without prior notice or liability (other than refunding pre-paid fees to the extent we terminate based on no action or omission on your part), for any reason whatsoever, including, but not limited to, if you breach any of the Terms. All provisions of the Terms which, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnifications and limitations of liability.

Responsibility and Conduct

You are solely responsible for your actions and omissions, the actions and omissions of all users of your account, and any data that is created, stored, displayed by, or transmitted through your account while using ngrok. You will not engage in any activity that interferes with or disrupts the Services or networks connected to ngrok.

Content and Trademark Ownership

ngrok exclusively owns and reserves all rights, title, and interest in and to the ngrok Services and the materials associated with the Services, including, without limitation, all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials"), and all are protected by U.S. and international copyright laws. NGROK, and any other product or service name or slogan contained in the Sites are trademarks of ngrok and its suppliers or licensors (unless otherwise indicated), and may not be copied, imitated or used, in whole or in part, without the prior written permission of ngrok or the applicable trademark holder. In addition, the look and feel of the Sites, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of ngrok and may not be copied, imitated or used, in whole or in part, without our prior written permission. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.

Limited License

You are granted a limited, non-sublicensable license to access and use the Sites and the ngrok Site Materials solely in connection with the Services. Such license is subject to this Agreement and does not include: (a) any resale or commercial use of the Sites or the Site Materials therein; (b) the distribution, public performance or public display of any Site Materials except in connection with your authorized use of the Sites and the Services; (c) modifying or otherwise making any derivative uses of the Sites and/or the Site Materials, or any portion thereof; (d) use of any data mining, robots, page scraping or similar data gathering or extraction methods; (e) reverse engineering or attempting to reverse-engineer any functionality provided on the Sites or Site Materials or (f) any use of the Sites or the Site Materials other than for their intended purpose.

User Content

The ngrok Service and/or the Sites may invite or enable you and other users to create, submit, record, post, display, transmit, perform, publish or distribute communications (including but not limited to voice communications), content and materials (including without limitation text, writings, photographs, graphics, images, comments, chat text, personally identifiable information, etc.), whether via e-mail or through online forums, chat rooms or features, message boards, messaging services, blogs or other functionality of the ngrok Service and/or Sites, or portions thereof, to be publicly displayed (collectively, "User Content"). ngrok has no obligation to accept, display, review, maintain or otherwise exploit any User Content. User Content does not constitute your Confidential Information.

You understand that all User Content is the sole responsibility of the person from whom such User Content originated. ngrok has no obligation to pre-screen, review, examine, evaluate or otherwise monitor any User Content for accuracy, validity, legality, decency, integrity or any other quality. ngrok makes no, and hereby disclaims any and all, warranties or other guarantees with respect to User Content. You understand that you may be exposed to User Content that is offensive, indecent, objectionable or that does not otherwise meet your needs. You bear all risks associated with the access to, and use of, any User Content. ngrok shall not be liable in any way for any User Content made available, whether on the Sites or via the ngrok Service, including, but not limited to, any errors or omissions in any such User Content, or any loss or damage of any kind incurred as a result of the use of such User Content.

Notwithstanding the foregoing, ngrok reserves the right in its sole discretion to pre-screen, review, monitor, refuse, remove from the Sites and/or the ngrok Service, censor, edit, alter, delete, disable access to or otherwise make unavailable any User Content (including without limitation Your Content (defined below)) without notice for any reason, including without limitation the violation of these Terms, or for no reason, at any time. You may report User Content that you believe violates these Terms, or other inappropriate user behavior, to ngrok's attention by contacting ngrok at abuse@ngrok.com.

You hereby grant to ngrok a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, (with the right to sublicense), to use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit for any purpose User Content via the ngrok Service, the Sites, or by any other means. You also hereby grant to ngrok the right to sublicense and authorize others to exercise any of the rights granted to ngrok under these Terms. You further hereby irrevocably grant to ngrok the unconditional right to use and exploit your name, voice, persona and likeness included in any User Content and in connection with any User Content, without any obligation to you. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in User Content, regardless whether User Content is altered or changed in a manner not agreeable to you.

Information, data, and other content that you submit or transfer through the ngrok Service that is not intended to be publicly available and that is not User Content, is referred to herein as "Your Content." You represent and warrant that Your Content is original to you and that you exclusively own the rights to Your Content, including the right to grant all of the rights and licenses in these Terms without ngrok incurring any third party obligations or liability arising out of its exercise of such rights and licenses. ngrok does not claim any ownership rights in Your Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit Your Content. You grant ngrok a limited, non-exclusive license during the term of this Agreement to copy, adapt, modify, display, transmit, and otherwise use Your Content solely as necessary to make the ngrok Service available to you.

Third Party Content

ngrok may use data provided by third parties in the content on the Sites and in the Services and may provide links to web pages and content of third parties (collectively the "Third Party Content") as a service to those interested in this information. ngrok does not monitor or have any control over any Third Party Content or third party websites. ngrok does not represent or warrant the accuracy of any information contained therein and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk. When you leave the Sites, you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Sites.

To the extent you are allowed to post Third Party Content on the Sites, you agree to abide by all terms of service and/or end-user license agreements of said third parties, and you further warrant that you have the right to post the Third Party Content on the Sites and you indemnify and will hold ngrok harmless for any damages resulting from posting said Third Party Content on the Sites.

AI Features

The ngrok Services may allow you to access and utilize certain large language models or other machine learning or artificial intelligence features (collectively, the “AI Features”), including those provided by third parties (“Third Party AI Providers”). Use of the AI Features may include the ability for you to submit User Content and/or Your Content (including in the form of prompts and/or queries) (“Input”) and to receive responses and other output from such submissions (“Output”). Inputs and Outputs shall each be deemed Customer Data, and therefore as between ngrok and you, you will own the Inputs and Outputs. Neither Inputs nor Outputs will be used by ngrok to train or otherwise improve the AI Features, except solely for your benefit; provided, however, that where ngrok permits you to connect your account with the ngrok Services to your account with the Third Party AI Providers, use of Inputs and Outputs will be governed by the agreement you have with such Third Party AI Providers. You acknowledge and agree that Outputs provided to you may be similar or identical to Outputs independently provided by ngrok or by Third Party AI Providers to others.

You will not, and will not permit anyone else to: (a) use the AI Features or any Output to infringe any third-party rights; (b) use theAI Features or any Output to develop, train or improve any artificial intelligence or machine learning models (separate from authorized use of the ngrok Services as permitted hereunder); (c) represent any Output as being approved or vetted by ngrok; (d) represent any Output as being an original work or a wholly human-generated work; (e) use the AI Features for automated decision-making that has legal or similarly significant effects on individuals, unless it does so with adequate human review and in compliance with all applicable laws; or,(f) use the AI Features for purposes or with effects that are discriminatory, harassing, harmful or unethical.

Outputs are generated through machine learning processes and are not tested, verified, endorsed or guaranteed to be accurate, complete, or current by ngrok. You are responsible for independently reviewing and verifying all Outputs as to appropriateness for any or all of your use cases or applications.

Fees and Payment

Some Services are provided on a fee basis. You agree to pay ngrok the fees for each Service you purchase or use in accordance with the pricing and payment terms presented to you for such Service. You hereby authorize ngrok to charge your credit card or other payment method on a monthly, annual, or other agreed upon basis, as set forth in the pricing and payment terms presented to you for such Service, in advance of providing the Services. The Services may be interrupted on accounts that are past due. Fees paid by you are non-refundable, except as provided in these Terms or to the extent required by law. Accounts that are not collectable by ngrok may be turned over to an outside collection agency for collection. You may cancel your use of the Services at any time as noted on our dashboard. You understand and agree that you will not receive a refund or credit of any pre-paid fees.

Subject to the Terms, certain ngrok Services are provided to you without charge, up to certain specified limits. Usage over these limits requires your purchase of additional resources or Services and ngrok may limit your access or usage until the required payment is made. You acknowledge that ngrok may prospectively change the specified rates and charges from time to time.

ngrok is not responsible for any additional bank fees, interest charges, finance charges, overdraft charges, or other fees resulting from charges billed by ngrok. Currency exchange settlements will be based on agreements between you and the provider of your credit card.

You agree that you are responsible for all Third Party AI Provider usage costs associated with your use of the AI Features, whether charged directly to you by the Third Party AI Providers in circumstances where you connect your Third party AI Provider accounts with the ngrok Services, or where such charges are passed on to you by ngrok where ngrok makes the AI Features available to you through its own accounts with the applicable Third Party AI Provider.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT NGROK'S WARRANTY OR LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW.

NGROK MAKES NO EXPRESS WARRANTIES AND DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES REGARDING THE SERVICES, INCLUDING EXPRESS AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NGROK DOES NOT REPRESENT OR WARRANT TO YOU THAT: (A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS, OR (B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERROR. ADDITIONALLY, NGROK MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE AI FEATURES (INCLUDING WITHOUT LIMITATION THEIR AVAILABILITY) OR ANY OUTPUT GENERATED FROM THE AI FEATURES.

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NGROK SHALL NOT BE LIABLE TO YOU UNDER BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY (A) FOR ERRORS IN THE NGROK SERVICES OR MATERIALS, LOSS OR INACCURACY OR CORRUPTION OF DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, OR LOSS OF PROFITS OR BUSINESS, OR ANY DAMAGES ARISING OUT OF YOUR USE OF THE AI FEATURES OR ANY OUTPUT GENERATED FROM THE AI FEATURES; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT NGROK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; (C) FOR ANY MATTER BEYOND NGROK'S REASONABLE CONTROL; OR (D) FOR ANY AMOUNTS THAT, IN THE AGGREGATE, EXCEED THE GREATER OF (I) $100 OR (II) THE AMOUNT PAID OR PAYABLE BY YOU TO NGROK FOR THE NGROK SERVICES IN THE SIX (6) MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY. THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF WHETHER ALL AVAILABLE REMEDIES HAVE FAILED OF THEIR ESSENTIAL PURPOSE.

General Representation and Warranty

You represent and warrant that your use of the ngrok website and Services will be in strict accordance with this Agreement and with all applicable laws and regulations, including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

You acknowledge that the laws and regulations of the United States and other jurisdictions restrict the export and re-export of commodities and technical data of the United States or other origin, including the ngrok Services and Materials. You agree to comply with all such restrictions and will not deviate from them in any way without the appropriate United States and foreign government licenses.

Indemnification

YOU AGREE TO DEFEND, HOLD HARMLESS AND INDEMNIFY NGROK, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, EMPLOYEES, ADVERTISERS, LICENSORS, SUPPLIERS OR PARTNERS FROM AND AGAINST ANY THIRD PARTY CLAIM ARISING FROM OR IN ANY WAY RELATED TO YOUR OR YOUR LICENSEES' (INCLUDING BUT NOT LIMITED TO THE CUSTOMER LICENSEES') (A) BREACH OF THESE TERMS, (B) USE OF THE SERVICES OR MATERIALS OR (C) VIOLATION OF APPLICABLE LAWS, RULES OR REGULATIONS IN CONNECTION WITH THE SERVICES, OR ARISING FROM CONTENT MADE AVAILABLE OVER YOUR OR YOUR LICENSEES' (INCLUDING BUT NOT LIMITED TO THE CUSTOMER LICENSEES') TUNNELS, INCLUDING ANY LIABILITY OR EXPENSE ARISING FROM ANY CLAIMS, LOSSES, DAMAGES (ACTUAL AND CONSEQUENTIAL), SUITS, JUDGMENTS, LITIGATION COSTS AND ATTORNEYS' FEES, OF EVERY KIND AND NATURE.

Notice and Assignment

You agree that ngrok may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the ngrok Sites. You agree to provide ngrok with your current email and regular mail address at all times. Except to an acquirer of, or other successor in interest to, your entire business, you shall not assign or otherwise transfer any of your rights or obligations hereunder and any such attempt is void. ngrok and you are independent contractors and are not legal partners or agents.

Entire Agreement

These Terms (including any policies, guidelines or amendments that are referenced herein or may be presented to you from time to time) constitute the entire agreement between you and ngrok regarding their subject matter and govern your use of the ngrok Services, superseding any prior agreements between you and ngrok for the use of the ngrok Services.

Publicity Rights

During the term of this Agreement, ngrok may identify you as an ngrok customer and use your name and/or logos in ngrok’s marketing materials and customer lists, and on its Sites. ngrok will comply with any trademark usage guidelines you provide to ngrok in writing.

Governing Law, Jurisdiction, and Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without reference to its choice of law rules. Any action or proceeding arising out of this Agreement shall be brought only in a competent state or federal court located in the City and County of San Francisco, California. Customer hereby consents to the jurisdiction of, and laying of venue in, such court(s) and waives any objection thereto. The Parties specifically exclude the United Nations Convention on Contracts for the International Sale of Goods from this Agreement and any transaction that may be implemented in connection with this Agreement.

Waiver and Severability of Terms

The failure of ngrok to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the party's intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.

Statute of Limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action by you arising out of or related to use of the ngrok Services or the Terms must be filed within one (1) year after such claim or cause of action arises or be forever barred.