ERR_NGROK_116: Your IP IP does not match the IP ACL policy specified for your credentials - ngrok documentation

What does ERR_NGROK_116 mean?

ngrok returns ERR_NGROK_116 with this message:

Your IP <IP> does not match the IP ACL policy specified for your credentials. Authenticate from an IP in the correct range or make sure you are using the correct credentials

Troubleshoot ERR_NGROK_116 with your AI agent. Connect it to the ngrok MCP server, then ask what caused the error and how to fix it.

Where can I get more help with ERR_NGROK_116?

Email support@ngrok.com and include the error code.