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Ask @ngrok about your endpoints and traffic in Slack

Avatar for Joel Hans

Joel Hans

When an endpoint misbehaves, your team probably asks about it in Slack first. Until now, someone had to find the answer in the dashboard and carry it back. With the AI Chat Agent, mention @ngrok with a question in plain language, and it checks your ngrok account and replies in a thread everyone in the channel can read.

That exchange comes from our own Slack. We swapped the host and IP for documentation values. The agent grouped 404s from Traffic Inspector by path and client IP, and found mostly browsers asking for a missing /favicon.ico and a blocklisted scanner probing for PHP and sign-in pages. To follow up, mention @ngrok again in the thread, such as “show me one of those requests.”

What you can ask

The agent can look up:

  • Endpoints, connected ngrok agents, and the requests and connections in Traffic Inspector.
  • Gateway resources, such as domains, TCP addresses, IP policies, and certificates.
  • Your account, team, usage, and limits, including which limits block your requests right now.
  • The ngrok docs, so it can explain the ERR_NGROK code on an error page.

It also writes and validates Traffic Policy rules, but it doesn’t apply them. Copy the policy from the thread into your endpoint’s configuration.

What the agent can see and do

  • It matches your Slack profile email to a member of the connected ngrok account and answers with that member’s role.
  • It reads messages that mention @ngrok and their threads. A mention that starts a new thread also gives it up to five earlier channel messages for context.
  • It never returns secret values, authtokens, or API keys.
  • It can’t change your account. For an AI agent that makes changes, use the ngrok MCP server.
  • Your plan’s Traffic Inspector retention sets how far back it can look at traffic.

The AI Chat Agent is available on the Pay-as-you-go plan. One ngrok account connects to one Slack workspace. Slack is the only chat platform today. Request Microsoft Teams or Discord support from the settings page.

Get started

  1. Sign in to the dashboard as an admin of a Pay-as-you-go account. New to ngrok? Sign up, then upgrade to Pay-as-you-go.
  2. Open Settings → AI Chat Agent and click Add to Slack.
  3. Pick your workspace in the Slack window and approve the install. A Slack workspace admin or owner must approve it.
  4. Back in the dashboard, check that your workspace shows a Connected badge.
  5. In Slack, run /invite @ngrok in a channel, then ask a question, such as @ngrok which of my endpoints are online right now?

The AI Chat Agent docs cover workspaces with more than one ngrok account, disconnecting, and troubleshooting.