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VMware Workspace ONE Webhooks

TL;DR

To integrate VMware Workspace ONE webhooks with ngrok:

  1. Launch your local webhook. npm start
  2. Launch ngrok. ngrok http 3000
  3. Configure VMware Workspace ONE webhooks with your ngrok URL.
  4. Secure your webhook requests with verification.

This guide covers how to use ngrok to integrate your localhost app with VMware Workspace ONE by using Webhooks. VMware Workspace ONE webhooks can be used to notify an external application whenever specific events occur in your VMware Workspace ONE account.

By integrating ngrok with VMware Workspace ONE, you can:

  • Develop and test VMware Workspace ONE webhooks locally, eliminating the time in deploying your development code to a public environment and setting it up in HTTPS.
  • Inspect and troubleshoot requests from VMware Workspace ONE in real-time via the inspection UI and API.
  • Modify and Replay VMware Workspace ONE Webhook requests with a single click and without spending time reproducing events manually in your VMware Workspace ONE account.
  • Secure your app with VMware Workspace ONE validation provided by ngrok. Invalid requests are blocked by ngrok before reaching your app.

Step 1: Start your app​

For this tutorial, we'll use the sample NodeJS app available on GitHub.

To install this sample, run the following commands in a terminal:

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This will get the project installed locally.

Now you can launch the app by running the following command:

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The app runs by default on port 3000.

You can validate that the app is up and running by visiting http://localhost:3000. The application logs request headers and body in the terminal and responds with a message in the browser.

Step 2: Launch ngrok​

Once your app is running successfully on localhost, let's get it on the internet securely using ngrok!

  1. If you're not an ngrok user yet, just sign up for ngrok for free.

  2. Download the ngrok agent.

  3. Go to the ngrok dashboard and copy your Authtoken.
    Tip: The ngrok agent uses the auth token to log into your account when you start a tunnel.

  4. Start ngrok by running the following command:

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  5. ngrok will display a URL where your localhost application is exposed to the internet (copy this URL for use with VMware Workspace ONE). ngrok agent running

Step 3: Integrate VMware Workspace ONE​

To register a webhook on your VMware Workspace ONE account follow the instructions below:

  1. Access VMware Workspace ONE and sign in using your VMware account.

  2. On the Services page, click LAUNCH SERVICE in the Workspace ONE tile.

  3. On the Workspace ONE Home page, click MANAGE in the Unified Endpoint Management tile.

  4. On the Workspace ONE UEM page, click GROUPS & SETTINGS on the left menu, click All Settings, click Advanced in the System section, click API, and then click Event Notifications.

  5. On the Event Notifications page, click the Override radio button and then click ADD RULE.

  6. On the Add Event Notification popup, enter My Webhook in the Target Name field and enter the URL provided by the ngrok agent to expose your application to the internet in the Target URL field (i.e. https://1a2b-3c4d-5e6f-7g8h-9i0j.ngrok.app). Target URL

  7. Click JSON as the Format and then click TEST CONNECTION.

    Confirm your localhost app receives a request and logs both headers and body in the terminal, and the message Test is successful appears on the screen.

  8. In the Events section, click ENABLED for all events and then click SAVE.

Run Webhooks with VMware Workspace ONE and ngrok​

You can trigger new calls from VMware Workspace ONE to your application by following the instructions below.

  1. Access VMware Workspace ONE, click LAUNCH SERVICE in the Workspace ONE tile, and then click MANAGE in the Unified Endpoint Management tile.

  2. On the Workspace ONE UEM page, click DEVICES on the left menu, click List View and then click ADD DEVICE.

  3. On the Add Device popup, select a user, enter a valid email address in the Email address field in the Messaging section, and then click SAVE. Note: If you don't have any users click the Create New User link and enter values for all the required fields.

  4. The email address you entered in the Email address field receives an email with the subject Workspace ONE UEM Device Activation. Use a mobile device to open the email and click the link to enroll the device using the Username and Password of the selected user.

    Confirm your localhost app receives a notification and logs both headers and body in the terminal.

Inspecting requests​

ngrok's Traffic Inspector captures all requests made through your ngrok endpoint to your localhost app. Click on any request to view detailed information about both the request and response.

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By default, accounts only collect traffic metadata to avoid exposing secrets. You must enable full capture in the Observability section of your account settings to capture complete request and response data.

Use the traffic inspector to:

  • Validate webhook payloads and response data
  • Debug request headers, methods, and status codes
  • Troubleshoot integration issues without adding logging to your app

Replaying requests​

Test your webhook handling code without triggering new events from your service using the Traffic Inspector's replay feature:

  1. Send a test webhook from your service to generate traffic in your Traffic Inspector.

  2. Select the request you want to replay in the traffic inspector.

  3. Choose your replay option:

    • Click Replay to send the exact same request again
    • Select Replay with modifications to edit the request before sending

  4. Modify the request (optional): Edit any part of the original request, such as changing field values in the request body.

  5. Send the request by clicking Replay.

Your local application will receive the replayed request and log the data to the terminal.

Secure webhook requests​

The ngrok signature webhook verification feature allows ngrok to assert that requests from your VMware Workspace ONE webhook are the only traffic allowed to make calls to your localhost app.

Note: This ngrok feature is limited to 500 validations per month on free ngrok accounts. For unlimited, upgrade to Pro or Enterprise.

This is a quick step to add extra protection to your application.

  1. Access VMware Workspace ONE and sign in using your VMware account.

  2. On the Services page, click LAUNCH SERVICE in the Workspace ONE tile.

  3. On the Workspace ONE Home page, click MANAGE in the Unified Endpoint Management tile.

  4. On the Workspace ONE UEM page, click GROUPS & SETTINGS on the left menu, click All Settings, click Advanced in the System section, click API, and then click Event Notifications.

  5. On the Event Notifications page, click the radio button of your webhook and then click EDIT.

  6. On the Edit Event Notification page, enter a username in the Username field, enter a password in the Password, enter the same password in the Confirm Password field, and then click SAVE.

  7. Create a file named vmware_policy.yml, replacing {username} and {password} with the corresponding values you provided before:

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  8. Restart your ngrok agent by running the command:

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  9. Access VMware Workspace ONE, register a new user to your device, and ask the user to enroll the device.

Verify that your local application receives the request and logs information to the terminal.