> ## Documentation Index
> Fetch the complete documentation index at: https://ngrok.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Error ERR_NGROK_SHIP_ENVIRONMENT_TASK_ROLE_NAME_BAD_START

> Learn what ERR_NGROK_SHIP_ENVIRONMENT_TASK_ROLE_NAME_BAD_START means, why ngrok returns it, and how to fix it.

## ERR\_NGROK\_SHIP\_ENVIRONMENT\_TASK\_ROLE\_NAME\_BAD\_START

The 'task\_role\_arn' value must have 'ngrok-ship-task-' directly after 'role/', with no path before it. IAM roles cannot be renamed, so create a role with that name.

## Further help

If you're having trouble resolving this error, please reach out to [support@ngrok.com](mailto:support@ngrok.com?subject=Help%20with%20ERR_NGROK_SHIP_ENVIRONMENT_TASK_ROLE_NAME_BAD_START)


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