> ## Documentation Index
> Fetch the complete documentation index at: https://ngrok.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Error ERR_NGROK_SHIP_CHATBOT_PROVIDER_CREDENTIAL_REFUSED

## ERR\_NGROK\_SHIP\_CHATBOT\_PROVIDER\_CREDENTIAL\_REFUSED

`PROVIDER` rejected the integration's credential (`REASON`). Reconnect the `PROVIDER` integration.

## Further help

If you're having trouble resolving this error, please reach out to [support@ngrok.com](mailto:support@ngrok.com?subject=Help%20with%20ERR_NGROK_SHIP_CHATBOT_PROVIDER_CREDENTIAL_REFUSED)


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